Strategic Customer Program Specialist II

Ultra Clean Technology; Penang; On-site; MYR 60,000 - 100,000; Full time

Job summary

Ultra Clean Technology in Penang, Malaysia is seeking a Customer Program Spec II to manage order and commercial processes, ensure on-time shipment performance, and maintain customer dashboards. The role requires 3–5 years in semiconductors and a related bachelor’s degree, with negotiation skills and ERP proficiency.

You will coordinate quotes, assist with pricing, and maintain daily production schedules, collaborating with CPM levels to meet site commit dates and customer needs.

Qualifications

• 3-5 years’ experience in a semiconductor or similar industry Level 1-2.
• Bachelor’s degree or equivalent in technical, business, or financial discipline for Level 2-3.
• Negotiation certification course desired.

Responsibilities

• Follows documented order management and commercial procedures.
• Regularly communicates with customers to provide order and commercial status.
• Owns all order management deliverables to meet OTD to commit & need-by date goals.
• Resolves invoicing problems with the Customer & UCT Finance.

Skills

Order management

Commercial procedures

ERP systems

Client communications

Negotiation

Education

Bachelor’s degree in technical, business, or financial discipline

Tools

ERP System

Job description

Ultra Clean Technology in Penang, Malaysia is seeking a Customer Program Spec II to manage order and commercial processes, ensure on-time shipment performance, and maintain customer dashboards. The role requires 3–5 years in semiconductors and a related bachelor’s degree, with negotiation skills and ERP proficiency.

You will coordinate quotes, assist with pricing, and maintain daily production schedules, collaborating with CPM levels to meet site commit dates and customer needs.