Strategic Cluster Branch Leader, Growth & Ops

HLB; Victoria; On-site; MYR 350,000 - 550,000; Full time

Job summary

Hong Leong Bank in Malaysia seeks a senior regional leader to drive growth across the cluster, oversee branches and optimize operations. You will lead cross-functional teams, shape lending directions, and deliver on strategic priorities through effective engagement with senior management.

The role emphasizes talent development, performance monitoring, and cost optimization while collaborating with multiple business segments to accelerate referrals and market opportunities.

Qualifications

• Undergraduate degree in Accounting/Banking/Investment/Finance or a related field from any recognized university.
• At least 10-15 years of experience in FI (Banking, Insurance or Investment) with strong understanding on Retail Banking, Wealth, SME and Asset Management products;
• At least 6-8 years of experience in people management;
• Strong track record in spearheading and executing sales strategies.

Responsibilities

• Drive sustainable growth and acquisition of new customers for Auto Loan, Mortgage, Cards, Unsecured Loans, Investment, SME & Insurance.
• Primary point of contact between the cluster and the senior management team of the Bank.
• Provide leadership and guidance to the branches, develop and implement strategies that enable each component of the cluster to achieve their goals.
• Foster a culture of continuous learning and knowledge sharing among the branches, promoting the exchange of ideas and experiences.
• Build talents through optimal resourcing, capacity planning, succession planning and effective engagements.
• Collaborate with Management teams of other business segments and sales channels to solicit high net worth referrals, upgrade and business opportunity.
• Monitor the performance of the branches (financial, operational and customer service) within their cluster and establish metrics to assess efficiency.
• Seek opportunities for innovation, process optimization, and cost savings by reviewing best practices and market conditions.
• Participate in strategic planning and decision-making processes with insights on the cluster's operations and market dynamics.

Skills

Leadership

People management

Strategic planning

Sales strategy execution

Cross-functional collaboration

Education

Bachelor's degree in Accounting/Banking/Investment/Finance

Job description

Hong Leong Bank in Malaysia seeks a senior regional leader to drive growth across the cluster, oversee branches and optimize operations. You will lead cross-functional teams, shape lending directions, and deliver on strategic priorities through effective engagement with senior management.

The role emphasizes talent development, performance monitoring, and cost optimization while collaborating with multiple business segments to accelerate referrals and market opportunities.