Strategic Account Growth Manager

NTT DATA SERVICES MALAYSIA SDN. BHD.; Kuala Selangor; On-site; MYR 90,000 - 150,000; Full time

Job summary

NTT DATA SERVICES MALAYSIA SDN. BHD. is seeking a Client Manager to build and nurture relationships with assigned accounts, ensuring client satisfaction and driving expansion across solution areas.

You will use our state-of-the-art tools and methodologies to understand client needs and tailor solutions. You’ll manage relationships with strategic thinking, coordinate with our global network, and work towards revenue and margin targets while minimizing churn and maximizing retention.

Qualifications

• Minimum bachelor's degree in business or a related field.
• Proven ability to manage client relationships end-to-end.
• Experience with CRM tools like Salesforce.

Responsibilities

• Build and nurture relationships with assigned accounts to drive expansion and ensure client satisfaction.
• Leverage strategic thinking and planning to meet revenue targets while minimizing churn.
• Coordinate with our global network to deliver tailored solutions across solution areas and geographies.
• Use CRM tools to manage accounts, pipelines, forecasts, and opportunities.

Skills

Account management

Sales strategy

CRM proficiency

Relationship building

Education

Bachelor's degree in business or related field

Tools

Salesforce.com

Job description

NTT DATA SERVICES MALAYSIA SDN. BHD. is seeking a Client Manager to build and nurture relationships with assigned accounts, ensuring client satisfaction and driving expansion across solution areas.

You will use our state-of-the-art tools and methodologies to understand client needs and tailor solutions. You’ll manage relationships with strategic thinking, coordinate with our global network, and work towards revenue and margin targets while minimizing churn and maximizing retention.