Strategic Global Account Manager

NTT MSC Sdn Bhd; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

NTT DATA is seeking a Client Manager to build and nurture relationships with assigned accounts, ensuring client satisfaction and driving expansion across solution areas using our advanced tools and methodologies.

You will manage and grow relationships through strategic planning, coordinating with our global offices to deliver exceptional client experiences while meeting revenue targets and minimizing churn.

Qualifications

• Strong sales business acumen and planning skills.
• Experience in client lifecycle management and driving sales growth.
• Knowledge of NTT DATA offerings and market trends.
• Ability to identify and advance opportunities at clients and prospects.

Responsibilities

• Build and nurture relationships with assigned accounts; ensure client satisfaction and drive expansion across solution areas.
• Manage and grow relationships by leveraging strategic thinking and planning; coordinate with global offices to deliver client experiences.
• Utilize Salesforce.com to manage accounts, opportunities, pipelines and forecasts; analyze client needs and plan strategically.
• Act as the first point of contact to address client issues and translate needs into actionable solutions to meet business goals.

Skills

Sales acumen

Client engagement

Strategic planning

Stakeholder management

Team collaboration

CRM usage

Education

Bachelor's degree in business or related field

Tools

Salesforce.com

Job description

NTT DATA is seeking a Client Manager to build and nurture relationships with assigned accounts, ensuring client satisfaction and driving expansion across solution areas using our advanced tools and methodologies.

You will manage and grow relationships through strategic planning, coordinating with our global offices to deliver exceptional client experiences while meeting revenue targets and minimizing churn.