Strategic Account Manager: Growth & Retention

MAXIS Malaysia; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

MAXIS Malaysia is seeking an experienced Account Manager to develop and execute strategic plans for a large market portfolio. You will ensure KPI achievement, build strong customer relationships, and drive revenue growth across assigned accounts.

In this role you will maintain a diligent CRM pipeline, collaborate with Solution Sales/Pre-Sales, and coordinate with ECO to ensure smooth operations and timely post-sale delivery. A customer-focused, results-driven mindset is essential to succeed.

Qualifications

• Strong communication and interpersonal skills to build relationships at all levels.
• Results-driven and customer-focused with a solution-based approach.
• Relationship management and openness to feedback.

Responsibilities

• Develop and implement strategic and tactical plans for a larger market portfolio.
• Meet KPI and goals for assigned accounts.
• Grow account depth and drive opportunities from creation to closing.
• Keep CRM pipeline updated and ensure timely post-sale delivery.
• Coordinate with ECO and Solution Sales/Pre-Sales for account growth.

Skills

Strong communication

Relationship management

Education

Bachelor's degree in business administration, sales or related field

Job description

MAXIS Malaysia is seeking an experienced Account Manager to develop and execute strategic plans for a large market portfolio. You will ensure KPI achievement, build strong customer relationships, and drive revenue growth across assigned accounts.

In this role you will maintain a diligent CRM pipeline, collaborate with Solution Sales/Pre-Sales, and coordinate with ECO to ensure smooth operations and timely post-sale delivery. A customer-focused, results-driven mindset is essential to succeed.