Strategic Global Account Manager

NTT DATA, Inc.; Petaling Jaya; On-site; MYR 120,000 - 140,000; Full time

Job summary

NTT DATA in Malaysia seeks a Client Manager to build and nurture relationships with assigned accounts, ensuring client satisfaction and driving expansion across all solution areas using our tools and methodologies.

You’ll manage and grow relationships by leveraging strategic thinking, coordinating with our global network to deliver exceptional client experiences, meet revenue targets, and maximize retention while guiding clients through their buying lifecycle.

Qualifications

• Bachelor's degree in business or sales-related field.
• Proven client engagement and account management experience.
• Strong knowledge of CRM tools and sales processes.

Responsibilities

• Build and nurture relationships with assigned accounts to ensure client satisfaction.
• Drive revenue growth and expansion across solution areas while meeting targets.
• Coordinate with global offices to deliver tailored, high-impact client solutions.
• Analyze client needs using Salesforce data to plan and forecast opportunities.
• Act as the main point of contact to address issues and minimize churn.

Skills

Sales strategy

Client engagement

Account management

CRM proficiency

Opportunity identification

Global partner management

Salesforce.com

Stakeholder alignment

Independent worker

Collaboration

Education

Bachelor's degree in business or sales-related field

Tools

Salesforce.com

Job description

NTT DATA in Malaysia seeks a Client Manager to build and nurture relationships with assigned accounts, ensuring client satisfaction and driving expansion across all solution areas using our tools and methodologies.

You’ll manage and grow relationships by leveraging strategic thinking, coordinating with our global network to deliver exceptional client experiences, meet revenue targets, and maximize retention while guiding clients through their buying lifecycle.