Strategic Account Executive - Outbound Growth

TDCX Malaysia; Kuala Lumpur; On-site; MYR 45,000 - 89,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Bonus and Commission Plan

Incentive

Job summary

TDCX Malaysia in Kuala Lumpur is seeking an Account Executive to drive outbound sales, engage high-potential hosts and partners, and guide clients through onboarding. You will deliver tailored pitches, manage CRM data, and collaborate with cross-functional teams to hit targets.

The role requires 2–3 years of sales or business development experience, strong English communication, and a proactive, coachable mindset. This is a full-time opportunity within a global BPO provider with regional reach.

Qualifications

• 2–3 years of sales, business development, or recruitment experience in relevant sectors.
• Proven track record of exceeding sales targets in fast-paced settings.
• Formal sales training or recognition (e.g., President’s Club) is a plus.
• Experience with outbound sales and multi-platform outreach.
• Proficiency with CRM systems and sales enablement tools.
• Excellent interpersonal and communication skills in English (C1+).

Responsibilities

• Identify, research, and engage high-potential hosts and partners using outbound channels.
• Deliver consultative pitches and onboard new clients with tailored solutions.
• Build rapport with decision-makers and educate on platform offerings and trends.
• Maintain ongoing communications for seamless onboarding and service excellence.
• Progress opportunities through the sales pipeline and meet KPIs.
• Record and manage customer data and activities in CRM systems.
• Provide updates and recommendations based on market feedback.
• Collaborate with territory teams and internal stakeholders to hit targets.
• Share success stories and drive process improvements.
• Engage in ongoing training and personal development.

Skills

Sales experience

Outbound sales

CRM proficiency

English fluency

Communication skills

Education

BA/BS degree or equivalent

Tools

Salesforce

HubSpot

Job description

TDCX Malaysia in Kuala Lumpur is seeking an Account Executive to drive outbound sales, engage high-potential hosts and partners, and guide clients through onboarding. You will deliver tailored pitches, manage CRM data, and collaborate with cross-functional teams to hit targets.

The role requires 2–3 years of sales or business development experience, strong English communication, and a proactive, coachable mindset. This is a full-time opportunity within a global BPO provider with regional reach.