Senior Inside Sales Pro | Flexible, High-Impact Growth

TDCX Group; Malaysia; On-site; MYR 45,000 - 89,000; Full time

Benefits offered by this job

Attractive remuneration

Comprehensive medical insurance

Flexible working arrangements

Direct public transport links

Job summary

TDCX Group is hiring for a dynamic sales-support role in Malaysia. You will help close opportunities, assist with orders, and advise customers on products and services that fit their needs. Maintain strong service levels and product knowledge through ongoing training.

The role emphasizes meeting department metrics for sales, quality, and productivity, with opportunities for growth within a global BPO leader.

Qualifications

• Diploma or degree in any field required or preferred.
• 2 years experience in related field; fresh graduates encouraged to apply.
• Strong time management and motivation to exceed targets.
• Fluent in English and local market language.

Responsibilities

• Close incoming sales opportunities and meet short-term quotas.
• Assist customers with order placement and product information.
• Ensure recommendations meet customer needs and provide high service levels.
• Maintain product knowledge through training and updates.
• Escalate issues through proper channels when required.
• Participate in continuous improvement within the Quality Management System.

Skills

Time management

Communication skills

Sales mindset

Problem solving

Education

Diploma/Degree in any field

Tools

CRM systems

Microsoft Office

Job description

TDCX Group is hiring for a dynamic sales-support role in Malaysia. You will help close opportunities, assist with orders, and advise customers on products and services that fit their needs. Maintain strong service levels and product knowledge through ongoing training.

The role emphasizes meeting department metrics for sales, quality, and productivity, with opportunities for growth within a global BPO leader.