Account Executive - ANZ market

TDCX Malaysia; Kuala Lumpur; On-site; MYR 45,000 - 89,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Bonus and Commission Plan

Incentive

Job summary

TDCX Malaysia in Kuala Lumpur is seeking an Account Executive to drive outbound sales, engage high-potential hosts and partners, and guide clients through onboarding. You will deliver tailored pitches, manage CRM data, and collaborate with cross-functional teams to hit targets.

The role requires 2–3 years of sales or business development experience, strong English communication, and a proactive, coachable mindset. This is a full-time opportunity within a global BPO provider with regional reach.

Qualifications

• 2–3 years of sales, business development, or recruitment experience in relevant sectors.
• Proven track record of exceeding sales targets in fast-paced settings.
• Formal sales training or recognition (e.g., President’s Club) is a plus.
• Experience with outbound sales and multi-platform outreach.
• Proficiency with CRM systems and sales enablement tools.
• Excellent interpersonal and communication skills in English (C1+).

Responsibilities

• Identify, research, and engage high-potential hosts and partners using outbound channels.
• Deliver consultative pitches and onboard new clients with tailored solutions.
• Build rapport with decision-makers and educate on platform offerings and trends.
• Maintain ongoing communications for seamless onboarding and service excellence.
• Progress opportunities through the sales pipeline and meet KPIs.
• Record and manage customer data and activities in CRM systems.
• Provide updates and recommendations based on market feedback.
• Collaborate with territory teams and internal stakeholders to hit targets.
• Share success stories and drive process improvements.
• Engage in ongoing training and personal development.

Skills

Sales experience

Outbound sales

CRM proficiency

English fluency

Communication skills

Education

BA/BS degree or equivalent

Tools

Salesforce

HubSpot

Job description

• Proactively identify, research, and engage high-potential hosts and business partners using outbound calls, emails, and other channels.
• Deliver consultative sales pitches and tailored solutions to prospective clients, guiding them through the onboarding process.
• Establish rapport and build trust quickly with decision-makers and key stakeholders. Serve as a knowledgeable advocate, educating prospects on platform offerings, market trends, and industry best practices.
• Maintain ongoing communications to ensure a seamless onboarding experience and exceptional customer service.
• Progress opportunities through the sales pipeline, consistently meeting or exceeding individual KPIs and targets.
• Accurately record and manage customer data and sales activities in CRM systems
• Provide regular updates, insights, and recommendations based on market feedback and client interactions.
• Work closely with territory sales teams, program managers, and internal stakeholders to achieve team and company goals.
• Share success stories, innovative solutions, and process improvements.
• Engage actively in ongoing training, personal development, and knowledge sharing.

Skills & Qualifications

• 2–3 years of sales, business development, or recruitment experience (preferably in travel, property, SaaS, or digital marketing).
• Proven record of exceeding sales targets in a fast-paced, performance-driven setting.
• Formal sales training or top individual contributor recognition (e.g, President’s Club) is a
• Experience with outbound sales and managing high-volume queries across multiple platforms.
• Proficiency in CRM systems (e.g., Salesforce, HubSpot) and sales enablement tools (e.g.,
• Excellent interpersonal, presentation, and communication skills (written & verbal) in English [at least C1]; additional languages are a plus.
• BA/BS degree or equivalent experience.
• Strong organization, time management, and multitasking capabilities.
• Creative, proactive, coachable, resilient, and ambitious mindset.
• High degree of professionalism, attention to detail, and commitment to customer service.
• Awareness of social media and adaptability to changing business needs

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an account executive?
• Which of the following types of qualifications do you have?
• Do you have Record Keeping experience?

Information Technology Services 1,001-5,000 employees

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Perks and benefits Medical Miscellaneous allowance Dental Vision Incentive, Bonus and Commission Plan, Life-long Le