Sales Executive - Acquisitions (English Market)

TDCX Malaysia; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Benefits offered by this job

Medical Miscellaneous allowance

Job summary

TDCX Malaysia is seeking a driven Sales Executive - Acquisitions for the English market. You will be the first contact for prospective hosts and partners, guiding them through onboarding and optimizing performance on our travel and hospitality platform.

You will build relationships, identify growth opportunities, and help drive revenue while meeting KPIs in a fast-paced environment. This role emphasizes relationship-building, consultative selling, and collaboration with cross-functional teams in

Qualifications

• 2–3 years of sales, business development, or recruitment experience (preferably in travel, property, SaaS, or digital marketing).
• Proven record of exceeding sales targets in a fast-paced, performance-driven setting.
• Formal sales training or top individual contributor recognition (e.g., President’s Club) is a plus.
• Experience with outbound sales and managing high-volume queries across multiple platforms.
• Proficiency in CRM systems (e.g., Salesforce, HubSpot) and sales enablement tools (e.g., Outreach, LinkedIn Sales Navigator).
• Excellent interpersonal, presentation, and communication skills (written & verbal) in English; additional languages are a plus.
• BA/BS degree or equivalent experience.
• Strong organization, time management, and multitasking capabilities.
• Creative, proactive, coachable, resilient, and ambitious mindset.
• High degree of professionalism, attention to detail, and commitment to customer service.
• Awareness of social media and adaptability to changing business needs.

Responsibilities

• Outreach & Acquisition: identify, research, and engage high-potential hosts and partners.
• Deliver consultative pitches and tailored solutions through onboarding process.
• Establish rapport with decision-makers and stakeholders.
• Educate prospects on platform offerings, market trends, and best practices.
• Maintain ongoing communications for onboarding and customer service.
• Progress opportunities through the sales pipeline and meet KPIs.
• Record and manage customer data in CRM systems.
• Provide updates and recommendations based on market feedback.
• Collaborate with territory sales teams and internal stakeholders.
• Share success stories and process improvements.
• Engage in ongoing training and personal development.

Skills

Sales experience

CRM proficiency

English communication

Bachelor's degree

Education

BA/BS degree

Tools

Salesforce

HubSpot

Outreach

LinkedIn Navigator

Job description

Sales Executive - Acquisitions (English Market)

Are you a driven sales professional who enjoys building relationships, winning new business, and helping clients achieve their goals?

As an Account Executive – Sales, Partnerships & Customer Success, you will play a key role across the entire partner journey — from identifying and acquiring new professional hosts and property partners to onboarding, developing, and optimizing their performance on our travel and hospitality platform.

You will be the first point of contact for prospective hosts and partners, introducing them to the value of joining a growing marketplace. Once onboarded, you will continue to build strong relationships, understand their business needs, provide guidance, identify growth opportunities, and help maximize the performance of their accounts.

This is an exciting opportunity for a results-driven, commercially minded relationship builder who enjoys working in a fast-paced environment and wants to make a direct impact on business growth and customer success.

Key Responsibilities

• Outreach & Acquisition
• Proactively identify, research, and engage high-potential hosts and business partners using outbound calls, emails, and other channels.
• Deliver consultative sales pitches and tailored solutions to prospective clients, guiding them through the onboarding process.
• Establish rapport and build trust quickly with decision-makers and key stakeholders.
• Serve as a knowledgeable advocate, educating prospects on platform offerings, market trends, and industry best practices.
• Maintain ongoing communications to ensure a seamless onboarding experience and exceptional customer service.
• Progress opportunities through the sales pipeline, consistently meeting or exceeding individual KPIs and targets.
• Accurately record and manage customer data and sales activities in CRM systems (Salesforce, HubSpot, etc.).
• Provide regular updates, insights, and recommendations based on market feedback and client interactions.
• Work closely with territory sales teams, program managers, and internal stakeholders to achieve team and company goals.
• Share success stories, innovative solutions, and process improvements.
• Engage actively in ongoing training, personal development, and knowledge sharing.

Skills & Qualifications

• 2–3 years of sales, business development, or recruitment experience (preferably in travel, property, SaaS, or digital marketing)
• Proven record of exceeding sales targets in a fast-paced, performance-driven setting
• Formal sales training or top individual contributor recognition (e.g., President’s Club) is a plus
• Experience with outbound sales and managing high-volume queries across multiple platforms
• Proficiency in CRM systems (e.g., Salesforce, HubSpot) and sales enablement tools (e.g., Outreach, LinkedIn Sales Navigator)
• Excellent interpersonal, presentation, and communication skills (written & verbal) in English; additional languages are a plus
• BA/BS degree or equivalent experience
• Strong organization, time management, and multitasking capabilities
• Creative, proactive, coachable, resilient, and ambitious mindset
• High degree of professionalism, attention to detail, and commitment to customer service
• Awareness of social media and adaptability to changing business needs

Core Competencies

• Customer Focused
• Results Oriented & Competitive
• Effective Time Management
• Flexibility & Adaptability
• Resilience & Tenacity
• Strategic Thinking & Problem Solving

Perks and benefits

• Medical Miscellaneous allowance Dental Vision Incentive, Bonus and Commission Plan, Life-long Le

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.