Strategic Partner Account Manager

TDCX Malaysia; Malaysia; On-site; MYR 67,000 - 112,000; Full time

Benefits offered by this job

Attractive remuneration

Comprehensive medical coverage

Social security coverage

World-class workspace

Learning and development plans

Job summary

TDCX Malaysia is looking for a results-driven sales operations specialist to manage and connect the pipeline of opportunities from partners and distributors for successful deal closure. You will ensure smooth handover and maintain a consistent partner experience while supporting progression and removing blockers.

You will monitor pipeline progress, chase orders, and keep data clean for forecasting. Collaboration with internal sales, partner, and operations teams is essential to drive

Qualifications

• Experience in sales management and digital sales motions.
• Strong ability to engage, influence, and build trusted relationships with partners, driving co-sell motions.

Responsibilities

• Manage, oversee and connect the pipeline of qualified opportunities from the partner and distributor through channel for successful deal closure.
• Ensure a smooth handover of opportunities and deliver a consistent partner experience.
• Support partners in driving opportunity progression and resolving deal blockers.
• Monitor and report on pipeline progress to ensure timely deal closure such as chasing Purchasing Orders.
• Maintain accurate and clean data for forecasting and reporting.
• Analyze pipeline data to provide insights, highlight trends, and support data-driven decisions.
• Collaborate closely with internal sales, partner, and operations teams to improve deal performance.

Skills

Partner relationship management

Education

Diploma/Degree (any)

Job description

TDCX Malaysia is looking for a results-driven sales operations specialist to manage and connect the pipeline of opportunities from partners and distributors for successful deal closure. You will ensure smooth handover and maintain a consistent partner experience while supporting progression and removing blockers.

You will monitor pipeline progress, chase orders, and keep data clean for forecasting. Collaboration with internal sales, partner, and operations teams is essential to drive