Store Supervisor: Lead Operations & Team Excellence

QL Maxincome Sdn Bhd (FamilyMart); Selama; On-site; MYR 29,000 - 39,000; Full time

Job summary

FamilyMart Caltex Selama in Malaysia seeks a proactive Store Supervisor to oversee daily store operations and staff, ensuring policies and standards are met. You will forecast and stock merchandise to keep shelves full, and uphold store cleanliness and safety.

The role requires 1–2 years in retail or customer service, with Bahasa Malaysia and English communication skills. Willingness to work shifts, weekends, and relocate to nearby outlets is essential.

Qualifications

• At least an SPM qualification or retail experience.
• Able to communicate clearly in Bahasa Malaysia and English.
• Preferably 1–2 years of experience in retail or customer service.
• Willing to work at retail outlets and relocate to other locations when required.
• Able to work on a shift basis, including weekends and public holidays.
• Possess own transport.

Responsibilities

• Manage daily store operations in line with company policies and standards.
• Forecast, plan, order and stock merchandise to ensure stock availability.
• Supervise and guide staff in the retail operations department to achieve objectives.
• Promote professionalism and service quality among staff.
• Ensure store activities are orderly and compliant, with deputies for absences.
• Maintain store cleanliness, safety and housekeeping.

Skills

Customer service

Bahasa Malaysia language

English language

Shift work

Relocation willingness

Education

SPM or equivalent

Job description

FamilyMart Caltex Selama in Malaysia seeks a proactive Store Supervisor to oversee daily store operations and staff, ensuring policies and standards are met. You will forecast and stock merchandise to keep shelves full, and uphold store cleanliness and safety.

The role requires 1–2 years in retail or customer service, with Bahasa Malaysia and English communication skills. Willingness to work shifts, weekends, and relocate to nearby outlets is essential.