Retail Store Operations Lead

QL Maxincome Sdn Bhd (FamilyMart); Seberang Perai; Sur place; MYR 36 000 - 48 000; Plein temps

Résumé du poste

FamilyMart Malaysia is seeking a capable retail supervisor to oversee daily store operations, ensure compliance with company policies, and maintain high service standards. You will forecast, order and stock merchandise to keep shelves full, manage staff in the absence of the Store Manager, and ensure cleanliness and safety.

Relocation to other outlets may be required, and weekend shifts are expected. Candidates with SPM or retail experience, and with English and Bahasa Malaysia communication

Qualifications

• Must have at least an SPM qualification or relevant retail experience.
• Able to communicate clearly in Bahasa Malaysia and English.
• Preferably 1–2 years of retail or customer service experience.
• Willing to work at retail outlets and relocate when required.
• Able to work on a shift basis, including weekends and public holidays.

Responsabilités

• Ensure daily store operations adhere to company policies and standards.
• Forecast, plan, order and stock merchandise to keep shelves stocked.
• Use staff efficiently to achieve department objectives.
• Promote professionalism of staff in the retail operation department.
• Guide store activities and ensure good order in operations.
• Act as deputy to manage store in absence of Store Manager.
• Maintain store cleanliness, safety and housekeeping.
• Undertake other tasks as required by superiors.

Connaissances

Customer service

Retail operations

Communication

Formation

SPM qualification

Description du poste

FamilyMart Malaysia is seeking a capable retail supervisor to oversee daily store operations, ensure compliance with company policies, and maintain high service standards. You will forecast, order and stock merchandise to keep shelves full, manage staff in the absence of the Store Manager, and ensure cleanliness and safety.

Relocation to other outlets may be required, and weekend shifts are expected. Candidates with SPM or retail experience, and with English and Bahasa Malaysia communication