Store Supervisor - Retail Ops & Lead Shifts

QL Maxincome Sdn Bhd (FamilyMart)

George Town

On-site

MYR 36,000 - 60,000

Full time

4 days ago
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Job summary

FamilyMart Malaysia is seeking a Store Supervisor to oversee daily store operations, ensuring adherence to company standards and policy. The role includes forecasting and stocking merchandise, coordinating staff, and maintaining a professional retail environment.

The position requires at least an SPM qualification or relevant retail experience, with 1–2 years in retail or customer service preferred. Candidates must be willing to work shifts, including weekends and holidays, and have own

Qualifications

  • Possess at least an SPM qualification or have relevant retail experience.
  • Able to communicate clearly in both Bahasa Malaysia and English.
  • Preferably has 1–2 years of experience in retail or customer service.

Responsibilities

  • Ensure daily store operations adhere to company policies and operating standards.
  • Forecast, plan, order and stock merchandise to ensure stock availability at all times.
  • Utilise staff in retail operations effectively to achieve objectives.
  • Promote professionalism of staff in the retail operation department.
  • Guide and ensure the system for overall store activities is in good order.
  • Deputies to manage store in the absence of Store Manager.
  • Ensure store cleanliness, safety and housekeeping.
  • Undertakes other tasks as required by superiors.

Skills

Bilingual BM/English
Retail supervision
Staff coordination
Customer service

Education

SPM qualification

Job description

FamilyMart Malaysia is seeking a Store Supervisor to oversee daily store operations, ensuring adherence to company standards and policy. The role includes forecasting and stocking merchandise, coordinating staff, and maintaining a professional retail environment.

The position requires at least an SPM qualification or relevant retail experience, with 1–2 years in retail or customer service preferred. Candidates must be willing to work shifts, including weekends and holidays, and have own

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