Store Supervisor: Retail Operations & Team Lead

QL Maxincome Sdn Bhd (FamilyMart); Sungai Buloh; On-site; MYR 42,000 - 62,000; Full time

Job summary

FamilyMart Malaysia is seeking a Store Supervisor for Sungai Buloh to ensure daily operations comply with company policies and standards. You will forecast and stock merchandise to maintain availability and guide staff to achieve objectives.

The role requires 1–2 years in retail or customer service, SPM qualification, and willingness to work shifts including weekends. You may relocate to other locations and must have own transport.

Qualifications

• Possess at least an SPM qualification or have relevant retail experience.
• Able to communicate clearly in both Bahasa Malaysia and English.
• Preferably has 1–2 years of experience in retail or customer service.
• Candidates without retail experience but with a positive working attitude are encouraged to apply.
• Willing to work at retail outlets and relocate to other locations when required.
• Able to work on a shift basis, including weekends and public holidays.
• Possess own transport.

Responsibilities

• Ensure daily store operations adhere to company policies and operating standards.
• Forecast, plan, order and stock merchandise to ensure stock availability at all times.
• Manage staff to achieve departmental objectives and promote professionalism.
• Guide and maintain the system for store activities in good order.
• Act as deputy to manage store in the absence of the Store Manager.
• Maintain store cleanliness, safety and housekeeping.

Skills

Customer service

Stock management

Team leadership

Communication

Shift planning

Education

SPM qualification

Job description

FamilyMart Malaysia is seeking a Store Supervisor for Sungai Buloh to ensure daily operations comply with company policies and standards. You will forecast and stock merchandise to maintain availability and guide staff to achieve objectives.

The role requires 1–2 years in retail or customer service, SPM qualification, and willingness to work shifts including weekends. You may relocate to other locations and must have own transport.