Shift-Based Store Supervisor - Retail Operations Leader

QL Maxincome Sdn Bhd (FamilyMart); Sepang; On-site; MYR 29,000 - 47,000; Full time

Job summary

FamilyMart Malaysia is seeking a Store Supervisor to oversee daily store operations, stock merchandise, and guide the retail team to maintain high service standards. The role requires clear communication in BM and English, 1–2 years in retail, and willingness to work shifts including weekends.

Candidates with positive attitudes and own transport are encouraged to apply. Relocation to different outlets may be required as part of the role.

Qualifications

• Possess at least an SPM qualification or have relevant retail experience.
• Able to communicate clearly in both Bahasa Malaysia and English.
• Preferably has 1–2 years of experience in retail or customer service.
• Candidates without retail experience but with a positive working attitude are encouraged to apply.
• Willing to work at retail outlets and relocate to other locations when required.
• Able to work on a shift basis, including weekends and public holidays.
• Possess own transport.

Responsibilities

• Ensure daily store operations adhere to company policies and standards.
• Forecast, plan, order and stock merchandise to ensure stock availability.
• Manage staff effectively to achieve department objectives.
• Promote professionalism among retail operation staff.
• Guide and ensure smooth store activities; Deputies to manage in the absence of Store Manager.
• Maintain store cleanliness, safety and housekeeping.
• Undertake other tasks as required by superiors.

Skills

Communication (BM & English)

Shift work

Relocation willingness

Own transport

Customer service experience

Education

SPM qualification

Job description

FamilyMart Malaysia is seeking a Store Supervisor to oversee daily store operations, stock merchandise, and guide the retail team to maintain high service standards. The role requires clear communication in BM and English, 1–2 years in retail, and willingness to work shifts including weekends.

Candidates with positive attitudes and own transport are encouraged to apply. Relocation to different outlets may be required as part of the role.