Store Operations Supervisor — Stock, Staffing & Safety

QL Maxincome Sdn Bhd (FamilyMart); Petaling Jaya; On-site; MYR 36,000 - 48,000; Full time

Job summary

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, seeks a Store Supervisor to ensure daily store operations align with policies and standards. You will forecast, plan, and stock merchandise to maintain availability and supervise staff to meet objectives.

The role requires clear communication in Bahasa Malaysia and English, willingness to work shifts including weekends, and the ability to relocate if needed. Prior retail or customer service experience is preferred.

Qualifications

• Clear communication in Bahasa Malaysia and English.
• Willing to work shifts, including weekends and public holidays.
• Possess own transport and be able to relocate if required.
• Experience in retail or customer service preferred.

Responsibilities

• Oversee daily store operations in line with company policies.
• Forecast, plan, order and stock merchandise to ensure inventory availability.
• Utilize staff efficiently to achieve department objectives.
• Maintain store cleanliness, safety and housekeeping.
• Guide store activities and supervise deputies in Store Manager's absence.
• Promote professionalism of staff in the retail operation department.

Skills

Communication

Staff supervision

Shift management

Education

SPM or equivalent

Job description

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, seeks a Store Supervisor to ensure daily store operations align with policies and standards. You will forecast, plan, and stock merchandise to maintain availability and supervise staff to meet objectives.

The role requires clear communication in Bahasa Malaysia and English, willingness to work shifts including weekends, and the ability to relocate if needed. Prior retail or customer service experience is preferred.