Retail Operations Lead

QL Maxincome Sdn Bhd (FamilyMart); Sepang; Sur place; MYR 36 000 - 42 000; Plein temps

Résumé du poste

FamilyMart Malaysia is seeking a capable Store Supervisor to ensure daily operations comply with company policies and standards in Sepang. You will forecast stock, plan orders, and supervise staff to maintain high service quality and a clean, safe store environment.

The role requires 1–2 years in retail or customer service, ability to work shifts including weekends/public holidays, and willingness to relocate if needed.

Qualifications

• Possess at least an SPM qualification or have relevant retail experience.
• Able to communicate clearly in both Bahasa Malaysia and English.
• Preferably has 1-2 years of experience in retail or customer service.
• Candidates without retail experience but with a positive working attitude are encouraged to apply.
• Willing to work at retail outlets and relocate to other locations when required.
• Able to work on a shift basis, including weekends and public holidays.
• Possess own transport.

Responsabilités

• Ensure daily store operations adhere to company policies and operating standards.
• Forecast, plan, order and stock merchandise to ensure stock availability at all times.
• Guide and supervise staff in the retail operations department to achieve objectives.
• Promote professionalism of staff in retail operation department.
• To guide and ensure the system for overall store activities in good order.
• Deputies to manage store in the absence of Store Manager.
• Maintain store cleanliness, safety and housekeeping.
• Undertakes other tasks as required by superiors.

Connaissances

Bilingual BM & English

Formation

SPM or equivalent

Description du poste

FamilyMart Malaysia is seeking a capable Store Supervisor to ensure daily operations comply with company policies and standards in Sepang. You will forecast stock, plan orders, and supervise staff to maintain high service quality and a clean, safe store environment.

The role requires 1–2 years in retail or customer service, ability to work shifts including weekends/public holidays, and willingness to relocate if needed.