Retail Store Operations Lead

QL Maxincome Sdn Bhd (FamilyMart); Gelang Patah; On-site; MYR 28,000 - 45,000; Full time

Job summary

FamilyMart Malaysia is seeking a Store Supervisor for the Caltex Taman Nusantara outlet. The role focuses on ensuring daily store operations meet company policies, forecasting and stocking merchandise, and coordinating staff to maintain high service standards.

The role requires clear communication in Bahasa Malaysia and English, with 1–2 years of retail experience preferred. Willingness to relocate to other outlets and to work shifts, including weekends and holidays, is essential.

Qualifications

• Requires SPM qualification or equivalent retail experience.
• Able to communicate clearly in Bahasa Malaysia and English.

Responsibilities

• Oversee daily store operations in line with company policies and standards.
• Forecast, plan, order and stock merchandise to ensure availability at all times.
• Manage store staff efficiently to achieve objectives and promote professionalism.
• Guide store activities and ensure system processes run in good order.
• Act as deputy to Store Manager in their absence.
• Ensure store cleanliness, safety and housekeeping.
• Undertake other tasks as required by superiors.

Skills

Retail experience

Bilingual (BM & English)

Education

SPM qualification

Job description

FamilyMart Malaysia is seeking a Store Supervisor for the Caltex Taman Nusantara outlet. The role focuses on ensuring daily store operations meet company policies, forecasting and stocking merchandise, and coordinating staff to maintain high service standards.

The role requires clear communication in Bahasa Malaysia and English, with 1–2 years of retail experience preferred. Willingness to relocate to other outlets and to work shifts, including weekends and holidays, is essential.