Store Supervisor

Rainbow Distribution Sdn Bhd; Seremban; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

Annual Leave

Medical and Hospitalisation Leave

EPF

SOCSO

EIS

Training Provided

Performance Bonus

Job summary

Rainbow Distribution Sdn Bhd in Seremban is seeking a vibrant retail supervisor to generate sales and lead the outlet team. The role involves directing outlet executives and promoters, planning promotions, and ensuring smooth daily operations at Lotus's @ Seremban Jaya.

The candidate should have SPM, be fluent in Mandarin and English, possess retail experience, and be available for retail hours and public holidays.

Qualifications

• Minimum SPM; proficient in Mandarin and English.
• Retail experience and able to manage a team.
• Willing to work retail hours including public holidays.

Responsibilities

• Generate sales and profitability for the outlet.
• Provide direction and leadership to a group of outlet executives and sales promoters.
• Develop and approve outlet promotions to increase revenue without sacrificing bottom line.
• Communicate effectively with team: coaching, feedback, and conflict resolution.
• Motivate and empower the team daily across quantitative and qualitative aspects.
• Plan manpower via monthly/weekly rosters and leaves to maintain capacity during peak periods.
• Manage outlet inventory to prevent stockouts and ensure accurate counts.
• Monitor sales floor for excellent customer service and report discrepancies.
• Submit OT and commission paperwork timely.
• Conduct stock takes per SOPs and maintain relationships with mall management for collaborations.

Skills

Mandarin Proficiency

English Proficiency

Education

SPM

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Possess minimum SPM with proficiency in Mandarin and English.

Vibrant and outgoing candidate.

Retail working experience and able to manage a team.

Able to work on retail hours and public holidays.

Location at Lotus's @ Seremban Jaya

Requirement

• Possess minimum SPM with proficiency in Mandarin and English.


• Vibrant and outgoing candidate.


• Retail working experience and able to manage a team.


• Able to work on retail hours and public holidays.


• Location at Lotus's @ Seremban Jaya

Responsibility

• Generate sales and profitability for the outlet


• Provide direction and leadership to a group to outlet executives, including sales promoters that may be deployed directly from the brand


• Develop and get approval to execute outlet promotions to increase sales revenue without compromising on bottom line expectations


• Conduct effective communication: one/one, team briefing/motivation, appraisal behaviour management from coaching and constructive feedback, counselling, conflict resolution, warning to contract ending etc


• Motivate, recognize, empower and challenge the team on a daily basis (both quantitative and qualitative aspects)


• Plan manpower in advance through: monthly/weekly rosters, leaves etc to ensure operational capacity is not compromised at outlets even during seasonal peak timings


• Responsible for inventory at the outlet, including ensuring no out of stock situation happens and accurate inventory stock count during daily opening/closing


• Monitor team on sales floor to ensure excellent customer service is delivered


• Follow up on inventory discrepancy and carry out investigation to resolve issues


• Submit required paperwork (e.g. OT, Commission etc) in a timely manner


• Participate, prepare and carry out stock take according to SOPs as required


• Maintain relationship mall management to gain access to mall initiated promotions and trigger to Head of Department for any collaboration opportunities for approval

Benefits

• Annual Leave


• Medical and Hospitalisation Leave


• EPF


• SOCSO


• EIS


• Training Provided


• Performance Bonus