Retail Assistant

Jobstreet Malaysia; Seremban; On-site; MYR 20,000 - 28,000; Full time

Job summary

Jora Malaysia is seeking a customer-oriented sales associate at Lotus Seremban Jaya to deliver excellent service and drive sales. You will engage customers, address inquiries, and recommend products to meet needs in a busy outlet environment.

The role requires flexibility for rotational shifts, weekends and public holidays, with a focus on achieving personal targets while maintaining store standards and contributing to team success.

Qualifications

• Fresh graduates / school leavers welcome.
• Excellent customer service and communication skills.
• Willing to work on rotational shifts, weekends and public holidays.
• Location at Lotus Seremban Jaya.

Responsibilities

• Provide outstanding customer service and address inquiries.
• Achieve personal sales targets and support outlet goals.
• Promote products and services based on customer needs.
• Assist in stock checks and merchandising per SOPs.
• Participate in promotions and events to boost sell-out.
• Prepare sales and service reports as required.

Skills

Customer service

Communication

Sales target focus

Weekend shifts

Teamwork

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Have knowledge and be passionate about the products/services offered

Achieve personal sales target and contribute to the achievement of the outlet target

Provide positive customer experience by addressing customer enquiries, and recommending potential products and services depending on their needs

Support the implementation of appropriate customer service channels and solutions for managing customers’ concerns

Effectively execute any outlet promotions to increase sales revenue and customer experience

Recommend potential products or services to management by collecting customer information and analysing customer needs

Prepare sales and service reports for the outlet as required by the outlet manager

Participate, prepare and carry out daily opening/closing as well as stock take according to SOPs as required

Participate in ad-hoc roadshows and events to ensure successful sell-out target achievement

Ensure cleanliness of the outlet and maintain proper display of the retail fixtures and demo units

Contribute to the team effort by accomplishing related results as needed

Any other ad-hoc duties assigned from time to time

• Have knowledge and be passionate about the products/services offered
• Achieve personal sales target and contribute to the achievement of the outlet target
• Provide positive customer experience by addressing customer enquiries, and recommending potential products and services depending on their needs
• Support the implementation of appropriate customer service channels and solutions for managing customers’ concerns
• Effectively execute any outlet promotions to increase sales revenue and customer experience
• Recommend potential products or services to management by collecting customer information and analysing customer needs
• Prepare sales and service reports for the outlet as required by the outlet manager
• Participate, prepare and carry out daily opening/closing as well as stock take according to SOPs as required
• Participate in ad-hoc roadshows and events to ensure successful sell-out target achievement
• Ensure cleanliness of the outlet and maintain proper display of the retail fixtures and demo units
• Contribute to the team effort by accomplishing related results as needed
• Any other ad-hoc duties assigned from time to time

Job Requirements

• Fresh graduates / school leavers are also welcome to apply.
• Excellent customer service and communication skills.
• Willing to work on rotational shifts, weekends and public holidays.
• Location at Lotus Seremban Jaya