Store Supervisor

Rainbow Distribution Sdn Bhd; Johor Bahru; On-site; MYR 36,000 - 58,000; Full time

Benefits offered by this job

Annual Leave

Medical and Hospitalisation Leave

EPF

SOCSO

EIS

Training Provided

Performance Bonus

Job summary

Rainbow Distribution Sdn Bhd in Malaysia's Johor Bahru area is seeking a vibrant Retail Outlet Supervisor to lead a sales team, drive profitability, and execute promotions while maintaining excellent customer service.

Requirements include minimum SPM with Mandarin and English, retail experience, and the ability to work retail hours and public holidays. Training provided and performance bonus potential.

Qualifications

• Possess minimum SPM with proficiency in Mandarin and English.
• Vibrant and outgoing candidate.
• Retail working experience and able to manage a team.
• Able to work on retail hours and public holidays.

Responsibilities

• Generate sales and profitability for the outlet
• Provide direction and leadership to a group to outlet executives, including sales promoters that may be deployed directly from the brand
• Develop and get approval to execute outlet promotions to increase sales revenue without compromising on bottom line expectations
• Conduct effective communication: one/one, team briefing/motivation, appraisal behaviour management from coaching and constructive feedback, counselling, conflict resolution, warning to contract ending etc
• Motivate, recognize, empower and challenge the team on a daily basis (both quantitative and qualitative aspects)
• Plan manpower in advance through: monthly/weekly rosters, leaves etc to ensure operational capacity is not compromised at outlets even during seasonal peak timings
• Responsible for inventory at the outlet, including ensuring no out of stock situation happens and accurate inventory stock count during daily opening/closing
• Monitor team on sales floor to ensure excellent customer service is delivered
• Follow up on inventory discrepancy and carry out investigation to resolve issues
• Submit required paperwork (e.g. OT, Commission etc) in a timely manner
• Participate, prepare and carry out stock take according to SOPs as required
• Maintain relationship mall management to gain access to mall initiated promotions and trigger to Head of Department for any collaboration opportunities for approval

Skills

Mandarin

English

Leadership

Retail experience

Team management

Education

SPM

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Possess minimum SPM with proficiency in Mandarin and English.

Vibrant and outgoing candidate.

Retail working experience and able to manage a team.

Able to work on retail hours and public holidays.

Requirement

• Possess minimum SPM with proficiency in Mandarin and English.

• Vibrant and outgoing candidate.

• Retail working experience and able to manage a team.

• Able to work on retail hours and public holidays.

Responsibility

• Generate sales and profitability for the outlet

• Provide direction and leadership to a group to outlet executives, including sales promoters that may be deployed directly from the brand

• Develop and get approval to execute outlet promotions to increase sales revenue without compromising on bottom line expectations

• Conduct effective communication: one/one, team briefing/motivation, appraisal behaviour management from coaching and constructive feedback, counselling, conflict resolution, warning to contract ending etc

• Motivate, recognize, empower and challenge the team on a daily basis (both quantitative and qualitative aspects)

• Plan manpower in advance through: monthly/weekly rosters, leaves etc to ensure operational capacity is not compromised at outlets even during seasonal peak timings

• Responsible for inventory at the outlet, including ensuring no out of stock situation happens and accurate inventory stock count during daily opening/closing

• Monitor team on sales floor to ensure excellent customer service is delivered

• Follow up on inventory discrepancy and carry out investigation to resolve issues

• Submit required paperwork (e.g. OT, Commission etc) in a timely manner

• Participate, prepare and carry out stock take according to SOPs as required

• Maintain relationship mall management to gain access to mall initiated promotions and trigger to Head of Department for any collaboration opportunities for approval

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Training Provided
• Performance Bonus