Retail Supervisor

Rainbow Distribution Sdn Bhd; Seremban; On-site; MYR 36,000 - 47,000; Full time

Benefits offered by this job

Annual Leave

Medical and Hospitalisation Leave

EPF

SOCSO

EIS

Training Provided

Performance Bonus

Job summary

Rainbow Distribution Sdn Bhd in Seremban is seeking a vibrant, outgoing retail supervisor to generate sales and profitability for the Lotus's @ Seremban Jaya outlet. The role requires a minimum SPM and proficiency in Mandarin and English, with retail experience and the ability to lead a team.

You must be able to work retail hours and public holidays. You will provide direction to outlet executives and sales promoters, plan promotions, manage inventory, and ensure excellent customer service while

Qualifications

• Minimum SPM with proficiency in Mandarin and English.
• Vibrant and outgoing candidate.
• Retail working experience and able to manage a team.
• Able to work on retail hours and public holidays.
• Location at Lotus's @ Seremban Jaya

Responsibilities

• Generate sales and profitability for the outlet.
• Provide direction and leadership to a group of outlet executives, including sales promoters.
• Develop and get approval to execute outlet promotions to increase sales revenue without compromising on bottom line.
• Conduct effective communication: one/one, team briefing/motivation, appraisal behaviour management from coaching and constructive feedback, counselling, conflict resolution, warning to contract ending etc
• Motivate, recognize, empower and challenge the team daily (both quantitative and qualitative).
• Plan manpower in advance through monthly/weekly rosters, leaves etc to ensure capacity at outlets.
• Responsible for inventory at the outlet, including ensuring no out of stock and accurate counts.
• Monitor team on sales floor to ensure excellent customer service.
• Follow up on inventory discrepancy and carry out investigations.
• Submit required paperwork (e.g. OT, Commission) timely.
• Participate, prepare and carry out stock takes per SOPs.
• Maintain relationship with mall management for promotions and collabs.

Skills

Mandarin & English

Vibrant & outgoing

Retail experience

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Possess minimum SPM with proficiency in Mandarin and English.

Vibrant and outgoing candidate.

Retail working experience and able to manage a team.

Able to work on retail hours and public holidays.

Location at Lotus's @ Seremban Jaya

Requirement

• Possess minimum SPM with proficiency in Mandarin and English.


• Vibrant and outgoing candidate.


• Retail working experience and able to manage a team.


• Able to work on retail hours and public holidays.


• Location at Lotus's @ Seremban Jaya

Responsibility

• Generate sales and profitability for the outlet


• Provide direction and leadership to a group to outlet executives, including sales promoters that may be deployed directly from the brand


• Develop and get approval to execute outlet promotions to increase sales revenue without compromising on bottom line expectations


• Conduct effective communication: one/one, team briefing/motivation, appraisal behaviour management from coaching and constructive feedback, counselling, conflict resolution, warning to contract ending etc


• Motivate, recognize, empower and challenge the team on a daily basis (both quantitative and qualitative aspects)


• Plan manpower in advance through: monthly/weekly rosters, leaves etc to ensure operational capacity is not compromised at outlets even during seasonal peak timings


• Responsible for inventory at the outlet, including ensuring no out of stock situation happens and accurate inventory stock count during daily opening/closing


• Monitor team on sales floor to ensure excellent customer service is delivered


• Follow up on inventory discrepancy and carry out investigation to resolve issues


• Submit required paperwork (e.g. OT, Commission etc) in a timely manner


• Participate, prepare and carry out stock take according to SOPs as required


• Maintain relationship mall management to gain access to mall initiated promotions and trigger to Head of Department for any collaboration opportunities for approval

Benefits

• Annual Leave


• Medical and Hospitalisation Leave


• EPF


• SOCSO


• EIS


• Training Provided


• Performance Bonus