Store Operations Supervisor — Shift Leader

QL Maxincome Sdn Bhd (FamilyMart); Batu Kawan; On-site; MYR 42,000 - 54,000; Full time

Job summary

FamilyMart Malaysia, managed by QL Maxincome Sdn Bhd, is seeking a Store Supervisor to uphold daily operations and ensure compliance with company standards. You will forecast, plan, order and stock merchandise to maintain perpetual availability and oversee retail staff to achieve store objectives.

You will guide and support store activities, deputize for the Store Manager, maintain cleanliness and safety, and be willing to work shifts including weekends and public holidays.

Qualifications

• Possess at least an SPM qualification or have relevant retail experience.
• Ability to communicate clearly in Bahasa Malaysia and English.
• Preferably 1-2 years of experience in retail or customer service.
• Willing to work at retail outlets and relocate to other locations when required.
• Able to work on a shift basis, including weekends and public holidays.
• Possess own transport.

Responsibilities

• Ensure daily store operations adhere to company policies and operating standards.
• Forecast, plan, order and stock merchandise to ensure stocks availability at all times.
• Ensure effective and economic use of staff retail operations department to achieve its objectives.
• Promote professionalism of staff in retail operation department.
• Guide and ensure the system for overall store activities in good order.
• Deputies to manage store in the absence of Store Manager.
• Maintain store cleanliness, safety and housekeeping.
• Undertakes other tasks as required by superiors.

Skills

Bahasa Malaysia

English

Customer service

Education

SPM qualification

Job description

FamilyMart Malaysia, managed by QL Maxincome Sdn Bhd, is seeking a Store Supervisor to uphold daily operations and ensure compliance with company standards. You will forecast, plan, order and stock merchandise to maintain perpetual availability and oversee retail staff to achieve store objectives.

You will guide and support store activities, deputize for the Store Manager, maintain cleanliness and safety, and be willing to work shifts including weekends and public holidays.