Store Operations Lead (Shift, Multi-Location)

QL Maxincome Sdn Bhd (FamilyMart); Seberang Perai; On-site; MYR 36,000 - 54,000; Full time

Job summary

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, seeks a Store Supervisor to ensure daily store operations adhere to policies and standards, forecast and stock merchandise, and guide the retail operations team.

The role requires clear communication in Bahasa Malaysia and English, willingness to work shifts including weekends, and travel to various outlets as needed, with a focus on cleanliness, safety and customer service.

Qualifications

• Possess at least an SPM qualification or have relevant retail experience.

Responsibilities

• Ensure daily store operations adhere to company policies and standards.
• Forecast, plan, order and stock merchandise to ensure stock availability.
• Lead and optimise staff in retail operations to achieve objectives.
• Promote professionalism of staff in the retail operation department.
• Guide and ensure smooth store activities in good order.
• Cover Store Manager in their absence.
• Maintain store cleanliness, safety and housekeeping.
• Undertake other tasks as required by superiors.

Skills

Communication in Bahasa Malaysia and英语

Leadership

Education

SPM qualification or equivalent

Job description

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, seeks a Store Supervisor to ensure daily store operations adhere to policies and standards, forecast and stock merchandise, and guide the retail operations team.

The role requires clear communication in Bahasa Malaysia and English, willingness to work shifts including weekends, and travel to various outlets as needed, with a focus on cleanliness, safety and customer service.