Retail Operations Supervisor

QL Maxincome Sdn Bhd (FamilyMart); Port Dickson; On-site; MYR 33,000 - 47,000; Full time

Job summary

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, is seeking a Store Operations Supervisor to ensure daily store operations comply with company policies and standards.

You will forecast, plan, order and stock merchandise to keep shelves stocked and available, and guide store staff while deputizing for the Store Manager when needed. This role requires a minimum SPM, fluency in Bahasa Malaysia and English, and willingness to work shifts including weekends.

Qualifications

• Possess at least an SPM qualification or have relevant retail experience.
• Able to communicate clearly in Bahasa Malaysia and English.
• Preferably has 1-2 years of experience in retail or customer service.

Responsibilities

• Responsible to ensure daily store operations adhere to company policies and operating standards.
• Forecast, plan, order and stock merchandise to ensure stocks availability at all times.
• Ensures effective and economic use of staff retail operations department to achieve its objectives.
• Promotes professionalism of staff in retail operation department.
• To guide and ensure the system for overall store activities in good order.
• Deputies to manage store in the absence of Store Manager.
• To ensure store cleanliness, safety and housekeeping.
• Undertakes other tasks as required by superiors.
• Willing to work at retail outlets and relocate to other locations when required.
• Able to work on a shift basis, including weekends and public holidays.
• Possess own transport.

Skills

Bahasa Malaysia

English

Customer service

Education

SPM qualification

Job description

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, is seeking a Store Operations Supervisor to ensure daily store operations comply with company policies and standards.

You will forecast, plan, order and stock merchandise to keep shelves stocked and available, and guide store staff while deputizing for the Store Manager when needed. This role requires a minimum SPM, fluency in Bahasa Malaysia and English, and willingness to work shifts including weekends.