Retail Store Operations Leader

QL Maxincome Sdn Bhd (FamilyMart)

Kuala Lumpur

On-site

MYR 28,000 - 45,000

Full time

4 days ago

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Job summary

FamilyMart Malaysia, managed by QL Maxincome Sdn. Bhd., seeks a Store Supervisor to ensure daily operations align with company standards. You will forecast stock, manage merchandise, and supervise staff to maintain efficiency and customer service.

The role requires flexibility for shift work, including weekends, and relocation to outlets as needed. Ideal candidates will have an SPM or retail experience, with 1–2 years in customer service, strong communication in BM and English, and own

Qualifications

Possess at least an SPM qualification or have relevant retail experience.
Able to communicate clearly in both Bahasa Malaysia and English.
Preferably has 1-2 years of experience in retail or customer service.
Willing to work at retail outlets and relocate to other locations when required.
Able to work on a shift basis, including weekends and public holidays.
Possess own transport.

Responsibilities

Responsible to ensure daily store operations adhere to company policies and operating standards.
Forecast, plan, order and stock merchandise to ensure stocks availability at all times.
Ensures effective and economic use of staff retail operations department to achieve its objectives.
Promotes professionalism of staff in retail operation department.
To guide and ensure the system for overall store activities in good order.
Deputies to manage store in the absence of Store Manager.
To ensure store cleanliness, safety and housekeeping.
Undertakes other tasks as required by superiors.