Retail Operations Lead — Store Supervisor

QL Maxincome Sdn Bhd (FamilyMart); Kuala Lumpur; On-site; MYR 28,000 - 45,000; Full time

Job summary

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, is seeking a Store Supervisor to oversee daily store operations, ensure compliance with company policies and operating standards, and uphold high standards of service.

You will forecast, plan, order and stock merchandise to guarantee availability, manage shift staffing, supervise the retail operations team, promote professionalism, maintain safety and housekeeping, and be ready to relocate to other outlets when required.

Qualifications

• Possess at least an SPM qualification or have relevant retail experience.
• Able to communicate clearly in both Bahasa Malaysia and English.
• Preferably has 1-2 years of experience in retail or customer service.
• Candidates without retail experience but with a positive working attitude are encouraged to apply.
• Willing to work at retail outlets and relocate to other locations when required.
• Able to work on a shift basis, including weekends and public holidays.
• Possess own transport.

Responsibilities

• Responsible to ensure daily store operations adhere to company policies and operating standards.
• Forecast, plan, order and stock merchandise to ensure stocks availability at all times.
• Ensures effective and economic use of staff retail operations department to achieve its objectives.
• Promotes professionalism of staff in retail operation department.
• To guide and ensure the system for overall store activities in good order.
• Deputies to manage store in the absence of Store Manager.
• To ensure store cleanliness, safety and housekeeping.
• Undertakes other tasks as required by superiors.

Skills

Bahasa Malaysia & English

Education

SPM qualification

Job description

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, is seeking a Store Supervisor to oversee daily store operations, ensure compliance with company policies and operating standards, and uphold high standards of service.

You will forecast, plan, order and stock merchandise to guarantee availability, manage shift staffing, supervise the retail operations team, promote professionalism, maintain safety and housekeeping, and be ready to relocate to other outlets when required.