Store Operations Lead — Stock, Service & Shifts

QL Maxincome Sdn Bhd (FamilyMart); Seberang Perai; On-site; MYR 30,000 - 54,000; Full time

Job summary

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, is seeking a Store Supervisor for its Maju Utama location. The role requires overseeing daily store operations, ensuring stock availability, and maintaining professional standards among staff.

The candidate should have SPM or retail experience, and be able to communicate in Bahasa Malaysia and English. Shift work including weekends and holidays is expected, with mobility to relocate to other outlets as needed.

Qualifications

• SPM qualification or relevant retail experience.
• Clear communication in Bahasa Malaysia and English.
• 1–2 years of experience in retail or customer service.
• Candidates without retail experience but with a positive working attitude are encouraged to apply.
• Willing to work at retail outlets and relocate to other locations when required.
• Able to work on a shift basis, including weekends and public holidays.
• Possess own transport.

Responsibilities

• Ensure daily store operations adhere to company policies and operating standards.
• Forecast, plan, order and stock merchandise to ensure stocks availability at all times.
• Manage or supervise staff to achieve objectives in retail operations.
• Promote professionalism of staff in retail operation department.
• Guide and ensure the system for overall store activities is in good order.
• Deputies to manage store in the absence of Store Manager.
• Ensure store cleanliness, safety and housekeeping.
• Undertakes other tasks as required by superiors.

Skills

Bahasa Malaysia

English

Customer service

Education

SPM

Job description

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, is seeking a Store Supervisor for its Maju Utama location. The role requires overseeing daily store operations, ensuring stock availability, and maintaining professional standards among staff.

The candidate should have SPM or retail experience, and be able to communicate in Bahasa Malaysia and English. Shift work including weekends and holidays is expected, with mobility to relocate to other outlets as needed.