Store Operations Supervisor — Shift Leader

QL Maxincome Sdn Bhd (FamilyMart); Kuala Lumpur; On-site; MYR 31,000 - 47,000; Full time

Job summary

QL Maxincome Sdn Bhd (FamilyMart) is seeking a capable Store Supervisor to oversee daily store operations and ensure adherence to policies and standards. You will forecast, plan, order and stock merchandise to maintain product availability, and supervise staff to deliver efficient customer service.

This role requires clear communication in Bahasa Malaysia and English, 1–2 years in retail, and willingness to relocate or work shifts including weekends and public holidays.

Qualifications

• Clear communication in Bahasa Malaysia and English.
• Preferably 1-2 years of experience in retail or customer service.

Responsibilities

• Forecast, plan, order and stock merchandise to ensure stocks availability at all times.
• Ensures effective and economic use of staff retail operations department to achieve its objectives.
• Promotes professionalism of staff in retail operation department.
• To guide and ensure the system for overall store activities in good order.
• Deputies to manage store in the absence of Store Manager.
• To ensure store cleanliness, safety and housekeeping.
• Undertakes other tasks as required by superiors.

Skills

Bahasa Malaysia

English

Education

SPM qualification

Job description

QL Maxincome Sdn Bhd (FamilyMart) is seeking a capable Store Supervisor to oversee daily store operations and ensure adherence to policies and standards. You will forecast, plan, order and stock merchandise to maintain product availability, and supervise staff to deliver efficient customer service.

This role requires clear communication in Bahasa Malaysia and English, 1–2 years in retail, and willingness to relocate or work shifts including weekends and public holidays.