Store Operations Supervisor

QL Maxincome Sdn Bhd (FamilyMart); Putrajaya; On-site; MYR 28,000 - 39,000; Full time

Job summary

QL Maxincome Sdn Bhd (FamilyMart) is seeking a Store Supervisor to oversee daily store operations, ensuring compliance with company policies and standards. You will lead front-line staff and coordinate tasks to maintain high service levels.

The role requires basic retail experience, good communication in BM and English, and willingness to work shifts, including weekends and holidays. Own transport is preferred.

Qualifications

• Possess at least an SPM qualification or have relevant retail experience.
• Able to communicate clearly in both Bahasa Malaysia and English.
• Preferably 1–2 years of experience in retail or customer service.
• Willing to work at retail outlets and relocate when required.
• Able to work on a shift basis, including weekends and public holidays.
• Possess own transport.

Responsibilities

• Ensure daily store operations adhere to company policies and operating standards.
• Forecast, plan, order and stock merchandise to ensure stock availability at all times.
• Ensure efficient staffing and productivity in retail operations.
• Promote professionalism of staff in retail operation department.
• Guide and ensure the system for overall store activities in good order.
• Act as deputy to manage store in the absence of Store Manager.
• Ensure store cleanliness, safety and housekeeping.
• Undertakes other tasks as required by superiors.

Skills

Bilingual BM/English

Education

SPM or equivalent

Job description

QL Maxincome Sdn Bhd (FamilyMart) is seeking a Store Supervisor to oversee daily store operations, ensuring compliance with company policies and standards. You will lead front-line staff and coordinate tasks to maintain high service levels.

The role requires basic retail experience, good communication in BM and English, and willingness to work shifts, including weekends and holidays. Own transport is preferred.