Store Operations Lead

QL Maxincome Sdn Bhd (FamilyMart); Petaling Jaya; On-site; MYR 42,000 - 60,000; Full time

Job summary

QL Maxincome Sdn Bhd (FamilyMart) is seeking a Store Supervisor to ensure daily store operations comply with company policies and standards, and to forecast, plan, order, and stock merchandise to maintain product availability. The role involves managing staff, promoting professionalism, and overseeing housekeeping and safety across shifts.

Relocation to other locations may be required. Candidates should have at least an SPM qualification or relevant retail experience, with clear communication in

Qualifications

• Possess at least an SPM qualification or have relevant retail experience.
• Able to communicate clearly in both Bahasa Malaysia and English.
• Preferably has 1-2 years of experience in retail or customer service.
• Candidates without retail experience but with a positive working attitude are encouraged to apply.
• Willing to work at retail outlets and relocate to other locations when required.
• Able to work on a shift basis, including weekends and public holidays.
• Possess own transport.

Responsibilities

• Responsible to ensure daily store operations adhere to company policies and operating standards.
• Forecast, plan, order and stock merchandise to ensure stocks availability at all times.
• Ensures effective and economic use of staff retail operations department to achieve its objectives.
• Promotes professionalism of staff in retail operation department.
• To guide and ensure the system for overall store activities in good order.
• Deputies to manage store in the absence of Store Manager.
• To ensure store cleanliness, safety and housekeeping.
• Undertakes other tasks as required by superiors.

Skills

Bilingual communication (BM & EN)

Retail experience

Team collaboration

Education

SPM qualification

Job description

QL Maxincome Sdn Bhd (FamilyMart) is seeking a Store Supervisor to ensure daily store operations comply with company policies and standards, and to forecast, plan, order, and stock merchandise to maintain product availability. The role involves managing staff, promoting professionalism, and overseeing housekeeping and safety across shifts.

Relocation to other locations may be required. Candidates should have at least an SPM qualification or relevant retail experience, with clear communication in