Store Operations Lead

QL Maxincome Sdn Bhd (FamilyMart); Johor; On-site; MYR 36,000 - 48,000; Full time

Job summary

QL Maxincome Sdn Bhd (FamilyMart) is seeking a Store Supervisor to ensure daily store operations align with company policies and operating standards. You will forecast, plan, order and stock merchandise to keep shelves well supplied and to meet customer demand.

As a key member of the retail operations team, you will guide and supervise staff, manage deputies in the absence of the Store Manager, and maintain cleanliness, safety and housekeeping.

Qualifications

• Possess at least an SPM qualification or have relevant retail experience.
• Able to communicate clearly in both Bahasa Malaysia and English.
• Preferably has 1-2 years of experience in retail or customer service.
• Candidates without retail experience but with a positive working attitude are encouraged to apply.
• Willing to work at retail outlets and relocate to other locations when required.
• Able to work on a shift basis, including weekends and public holidays.
• Possess own transport.

Responsibilities

• Ensure daily store operations adhere to company policies and operating standards.
• Forecast, plan, order and stock merchandise to ensure stocks availability at all times.
• Ensure effective and economical use of staff in the retail operations department to achieve its objectives.
• Promote professionalism of staff in the retail operation department.
• Guide and ensure the system for all store activities is in good order.
• Deputies to manage store in the absence of Store Manager.
• Ensure store cleanliness, safety and housekeeping.
• Undertakes other tasks as required by superiors.

Skills

Communication

Staff supervision

Retail operations

Education

SPM qualification

Job description

QL Maxincome Sdn Bhd (FamilyMart) is seeking a Store Supervisor to ensure daily store operations align with company policies and operating standards. You will forecast, plan, order and stock merchandise to keep shelves well supplied and to meet customer demand.

As a key member of the retail operations team, you will guide and supervise staff, manage deputies in the absence of the Store Manager, and maintain cleanliness, safety and housekeeping.