Store Operations Lead — Stock, Staff & Service

QL Maxincome Sdn Bhd (FamilyMart); Seberang Perai; On-site; MYR 42,000 - 72,000; Full time

Job summary

QL Maxincome Sdn Bhd (FamilyMart) is seeking a capable Store Supervisor to oversee daily retail operations across outlets. You will manage stock planning, staff assignments and ensure adherence to company policies, while upholding service standards.

The role requires a basic SPM qualification with 1-2 years of retail experience, and flexibility to work shifts, including weekends and public holidays. Transport is preferred for relocation between locations.

Qualifications

• Requires SPM qualification and retail experience.
• Fluent in Bahasa Malaysia and English.
• 1-2 years in retail or customer service preferred.

Responsibilities

• Ensure daily store operations adhere to company policies and standards.
• Forecast, plan, order and stock merchandise to maintain stock availability.
• Optimize staff deployment for efficient retail operations.
• Promote professionalism among retail operation staff.
• Guide and ensure the system for all store activities is maintained.
• Deputies to manage the store in the absence of the Store Manager.
• Maintain store cleanliness, safety and good housekeeping.
• Undertake other tasks as required by superiors.

Skills

Leadership

Stock management

Communication

Staff supervision

Education

SPM qualification

Tools

POS

Job description

QL Maxincome Sdn Bhd (FamilyMart) is seeking a capable Store Supervisor to oversee daily retail operations across outlets. You will manage stock planning, staff assignments and ensure adherence to company policies, while upholding service standards.

The role requires a basic SPM qualification with 1-2 years of retail experience, and flexibility to work shifts, including weekends and public holidays. Transport is preferred for relocation between locations.