Store Operations Lead — On‑Site, Inventory & Service

WERENT TECHNOLOGY SDN. BHD.; Kuala Lumpur; On-site; MYR 65,000 - 85,000; Full time

Job summary

WERENT TECHNOLOGY SDN. BHD. in Kuala Lumpur seeks a practical Store Operations Manager to oversee the daily run of the office and self-pickup store in Sri Rampai. You will coordinate the on-site team, customer service, orders, and inventory, ensuring tasks are completed accurately and on time.

This hands-on role offers progression from supervisor to manager with guidance provided as responsibilities grow. You will prepare simple updates and maintain records while learning new inventory systems.

Qualifications

• Proven ability to coordinate daily store operations and teams.
• Strong communication and customer service mindset.
• Able to prioritise tasks and manage time effectively.
• Willingness to learn inventory and order systems.

Responsibilities

• Coordinate daily office and store activities according to procedures and management direction.
• Assign tasks, schedule staff, and monitor work completion.
• Guide team members and onboard new staff on daily procedures.
• Handle customer inquiries through walk-ins, calls and online channels.
• Resolve routine issues and escalate complex complaints as needed.
• Coordinate order preparation and self-pickup with proper checks and records.
• Maintain accurate inventory and asset records and report discrepancies.
• Ensure customer data and payment records are complete and maintained.
• Track outstanding tasks and update management on issues.

Skills

Organised

Attention to detail

People leadership

Customer service

Tools

Excel

Google Sheets

WhatsApp Business

Job description

WERENT TECHNOLOGY SDN. BHD. in Kuala Lumpur seeks a practical Store Operations Manager to oversee the daily run of the office and self-pickup store in Sri Rampai. You will coordinate the on-site team, customer service, orders, and inventory, ensuring tasks are completed accurately and on time.

This hands-on role offers progression from supervisor to manager with guidance provided as responsibilities grow. You will prepare simple updates and maintain records while learning new inventory systems.