Store Operations Lead - Inventory, Scheduling & KPIs

ECO-SHOP Marketing Berhad (Retail); Batu Pahat; Sur place; MYR 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Opportunities for career advancement

Monthly performance incentive

Commission

On-going Training & Development

Health and wellness benefits

Yearly performance Bonus

Résumé du poste

Eco-Shop Marketing Berhad is seeking a Store Operations Manager in Batu Pahat, Johor to oversee daily stock, staff scheduling, and KPI monitoring across the store network.

You will ensure accurate stock control using GTN and stock adjustments, follow FIFO, manage overtime and recruitment reporting, and lead a team of 10-15 staff while maintaining excellent customer service and operation standards.

Qualifications

• Must possess at least an SPM/Diploma/Degree.
• Proficient in both English and Bahasa Malaysia.
• Skilled in staff management and leading a store team.
• Familiar with operational processes such as work scheduling and inventory management.
• Experience as PIC is an advantage.
• Willing to work at Eco-Shop in Batu Pahat, Johor.
• Over 2 years of experience in retail or similar industry.

Responsabilités

• Ensure accurate stock management by updating GTN and stock adjustments.
• Follow FIFO for stock storage and report issues to Area Manager.
• Oversee staff scheduling and monitor KPIs including sales targets and customer service.
• Coordinate staff overtime and recruitment reporting to the Area Manager.
• Lead a store team of 10–15 employees.
• Execute daily tasks using relevant apps, manage deliveries and damaged goods.
• Complete administrative duties including E-Ticketing for stock requests.

Connaissances

Staff management

Work scheduling

Inventory management

Leadership

Formation

SPM/Diploma/Degree

Description du poste

Eco-Shop Marketing Berhad is seeking a Store Operations Manager in Batu Pahat, Johor to oversee daily stock, staff scheduling, and KPI monitoring across the store network.

You will ensure accurate stock control using GTN and stock adjustments, follow FIFO, manage overtime and recruitment reporting, and lead a team of 10-15 staff while maintaining excellent customer service and operation standards.