Store Supervisor: Lead Retail Operations & Team

QL Maxincome Sdn Bhd (FamilyMart); Johor; On-site; MYR 36,000 - 51,000; Full time

Job summary

QL Maxincome Sdn Bhd (FamilyMart) is seeking a Store Supervisor for its FamilyMart outlet in Malaysia. The role focuses on maintaining daily store operations in line with company policies, managing stock, and ensuring high service standards.

You will forecast and stock merchandise, guide staff, and support the Store Manager in maintaining order, cleanliness and safety across the store. Candidates with retail experience and flexibility to relocate are encouraged to apply.

Qualifications

• Must have at least an SPM qualification or retail experience.
• Proficient communication in Bahasa Malaysia and English.
• Prefer 1–2 years of retail or customer service experience.
• Willing to work at retail outlets and relocate as required.
• Able to work on a shift including weekends and public holidays.
• Own transport required.

Responsibilities

• Ensure daily store operations adhere to company policies and operating standards.
• Forecast, plan, order and stock merchandise to ensure stock availability at all times.
• Ensure effective and economical use of staff in retail operations to achieve objectives.
• Promote professionalism of staff in retail operations.
• Guide and oversee store activities to keep operations orderly.
• Act as deputy to manage store in the absence of the Store Manager.
• Ensure store cleanliness, safety and housekeeping.
• Undertake other tasks as required by superiors.

Skills

Bahasa Malaysia

English

Customer service

Education

SPM

Job description

QL Maxincome Sdn Bhd (FamilyMart) is seeking a Store Supervisor for its FamilyMart outlet in Malaysia. The role focuses on maintaining daily store operations in line with company policies, managing stock, and ensuring high service standards.

You will forecast and stock merchandise, guide staff, and support the Store Manager in maintaining order, cleanliness and safety across the store. Candidates with retail experience and flexibility to relocate are encouraged to apply.