Store Operations Lead | Stock, Staffing & Service

QL Maxincome Sdn Bhd (FamilyMart); Kuala Lumpur; On-site; MYR 22,000 - 36,000; Full time

Job summary

QL Maxincome Sdn Bhd (FamilyMart) invites applications for a Store Supervisor role in our Malaysia network. You will oversee daily store operations, ensure adherence to policies, forecast and stock merchandise, and lead the retail operations team to deliver efficient service.

You will supervise deputies in the manager's absence, maintain cleanliness, safety and housekeeping, and coordinate with head office on system processes.

Qualifications

• Possess at least an SPM qualification or have relevant retail experience.
• Able to communicate clearly in both Bahasa Malaysia and English.
• Preferably has 1-2 years of experience in retail or customer service.
• Willing to work at retail outlets and relocate to other locations when required.

Responsibilities

• Ensure daily store operations adhere to company policies and standards.
• Forecast, plan, order and stock merchandise to ensure availability.
• Utilise staff effectively to meet retail objectives.
• Promote professionalism of staff in retail operations.
• Guide the system for store activities in good order.
• Deputies to manage store in the absence of Store Manager.
• Ensure store cleanliness, safety and housekeeping.
• Undertakes other tasks as required by superiors.

Skills

Staff supervision

Retail operations

Customer service

Bilingual communication

Education

SPM qualification

Job description

QL Maxincome Sdn Bhd (FamilyMart) invites applications for a Store Supervisor role in our Malaysia network. You will oversee daily store operations, ensure adherence to policies, forecast and stock merchandise, and lead the retail operations team to deliver efficient service.

You will supervise deputies in the manager's absence, maintain cleanliness, safety and housekeeping, and coordinate with head office on system processes.