Store Leader: Customer Experience & Sales Growth

Maxis; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Job summary

Maxis in Kuala Lumpur, Malaysia, is seeking a Store Manager to lead the Maxis Center and deliver an unmatched customer experience. This role manages overall store performance, drives operational excellence, and develops the team to create a great service and high-performance culture.

The position focuses on driving sales, coaching staff, managing inventory and cash, and ensuring compliance with SOPs and audit requirements.

Responsibilities

• Drive store performance to meet and exceed all sales and service KPIs.
• Lead, coach, and develop the store team to achieve targets and foster a positive culture.
• Manage all aspects of store operations, including inventory, cash management, and compliance.
• Execute sales and service strategies to enhance customer experience and drive revenue.
• Ensure strict adherence to all company SOPs, security policies, and audit requirements.
• Create an innovative and customer-centric environment in the store.

Job description

Maxis in Kuala Lumpur, Malaysia, is seeking a Store Manager to lead the Maxis Center and deliver an unmatched customer experience. This role manages overall store performance, drives operational excellence, and develops the team to create a great service and high-performance culture.

The position focuses on driving sales, coaching staff, managing inventory and cash, and ensuring compliance with SOPs and audit requirements.