Senior Store Operations Executive

MAXIS Malaysia; Malaysia; On-site; MYR 40,000 - 60,000; Full time

Job summary

MAXIS Malaysia is looking for an Executive of Maxis Centre in Kuala Lumpur to spearhead retail operations aimed at delivering unmatched customer experiences. This role involves driving store performance, managing cash and inventory, and leading a motivated team. The ideal candidate will have a Professional Certificate, Diploma or Degree along with at least 4 years of experience in the telecommunications or retail sectors. Key skills required include strong communication ability, tech-savviness, and a collaborative spirit. A passion for sales and customer service is essential.

Qualifications

• Minimum 4 years of relevant work experience in telecommunications or retail industries.
• Experience in showcasing and conducting product demonstrations preferred.
• Positive, collaborative, and able to perform under pressure.

Responsibilities

• Drive operational excellence by creating a conducive customer journey.
• Manage store performance and ensure compliance to standard policies.
• Lead, motivate, engage, and develop the team for high service standards.

Skills

Communication skills

Customer service

Sales skills

Microsoft Office proficiency

Leadership qualities

Tech-savviness

Education

Professional Certificate / Diploma / Degree

Job description

MAXIS Malaysia is looking for an Executive of Maxis Centre in Kuala Lumpur to spearhead retail operations aimed at delivering unmatched customer experiences. This role involves driving store performance, managing cash and inventory, and leading a motivated team. The ideal candidate will have a Professional Certificate, Diploma or Degree along with at least 4 years of experience in the telecommunications or retail sectors. Key skills required include strong communication ability, tech-savviness, and a collaborative spirit. A passion for sales and customer service is essential.