Retail Store Manager: Lead, Coach & Grow Sales

Maxis; Seberang Perai; On-site; MYR 39,000 - 61,000; Full time

Job summary

Maxis Malaysia is seeking a proactive Store Supervisor to help drive sales and service excellence across our retail locations. You will support daily operations, coach a high-performing team, and uphold our standards in presentation, inventory, and cash handling.

As second-in-command to the HoMC, you will ensure smooth customer journeys, monitor performance metrics, and step in during absences to sustain seamless store management.

Responsibilities

• Assist the HoMC in executing plans to meet and exceed store sales and service targets.
• Support the management of daily store operations, including inventory, cash handling, and compliance with all SOPs.
• Assist the HoMC in coaching, motivating, and supervising the store team to foster a high-performance culture.
• Help ensure a smooth customer journey by managing traffic flow, store presentation, and resolving customer issues.
• Act as the second-in-command and deputise for the HoMC in their absence to ensure continuity of store management.
• Help monitor and report on store performance metrics to the HoMC.

Job description

Maxis Malaysia is seeking a proactive Store Supervisor to help drive sales and service excellence across our retail locations. You will support daily operations, coach a high-performing team, and uphold our standards in presentation, inventory, and cash handling.

As second-in-command to the HoMC, you will ensure smooth customer journeys, monitor performance metrics, and step in during absences to sustain seamless store management.