Store Experience Manager — Lead Team & Sales

Maxis Broadband Sdn Bhd; Subang Jaya; On-site; MYR 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Education support

Loans

Dental

Phone Bill Allowance

Mobile Phone Subsidy

Job summary

Maxis Broadband Sdn Bhd in Subang Jaya, Malaysia, is seeking a Retail Store Manager to lead daily store operations, deliver an exceptional customer experience, and ensure the attainment of sales targets. You will coach and develop the store team, manage inventory and compliance, and implement sales and service strategies that boost revenue while maintaining high service standards.

This role requires hands-on leadership in a fast-paced retail environment and a commitment to teamwork, with the aim

Responsibilities

• Drive store performance to meet and exceed sales and service KPIs.
• Lead, coach, and develop the store team to hit targets and foster a positive culture.
• Manage store operations including inventory, cash handling, and compliance.
• Execute sales and service strategies to enhance customer experience and revenue.
• Ensure adherence to SOPs, security policies, and audits.
• Create an innovative, customer-centric environment in the store.

Job description

Maxis Broadband Sdn Bhd in Subang Jaya, Malaysia, is seeking a Retail Store Manager to lead daily store operations, deliver an exceptional customer experience, and ensure the attainment of sales targets. You will coach and develop the store team, manage inventory and compliance, and implement sales and service strategies that boost revenue while maintaining high service standards.

This role requires hands-on leadership in a fast-paced retail environment and a commitment to teamwork, with the aim