Retail Store Lead: Empower Teams & Boost Sales

Maxis; Ipoh; On-site; MYR 44,640 - 78,120; Full time

Job summary

Maxis Malaysia is seeking a capable Retail Assistant Store Manager to support the Store Manager in daily operations of a Maxis Mobile retail store, ensuring outstanding customer service and sales performance.

You will lead a team of sales consultants, oversee opening/closing, inventory, and merchandising, train staff, and help with scheduling while upholding store standards and compliance.

Qualifications

• Minimum 3 years of retail sales experience, with at least 1 year in a supervisory role.
• Proven track record of meeting or exceeding sales targets.
• Diploma or degree in Business Administration, Marketing, or related field preferred.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office and basic POS systems.

Responsibilities

• Assist the Store Manager in leading, coaching, and motivating a team of retail sales consultants to achieve sales goals.
• Oversee daily store operations, including opening/closing, cash handling, inventory, and merchandising.
• Engage customers, resolve complaints, and provide expert advice on Maxis products and services to ensure satisfaction.
• Monitor sales performance, analyze data, and implement strategies to grow sales and profitability.
• Train new employees on product knowledge, sales techniques, and company policies.
• Maintain a clean, organized, and inviting store environment.
• Participate in scheduling, performance reviews, and other HR tasks as needed by the Store Manager.

Skills

Leadership

Customer service

Communication

Microsoft Office

Education

Diploma or degree in Business Administration/Marketing or related field

Tools

POS systems

Microsoft Office

Job description

Maxis Malaysia is seeking a capable Retail Assistant Store Manager to support the Store Manager in daily operations of a Maxis Mobile retail store, ensuring outstanding customer service and sales performance.

You will lead a team of sales consultants, oversee opening/closing, inventory, and merchandising, train staff, and help with scheduling while upholding store standards and compliance.