Specialist, Renewal Sales

CNX Resources; Kuala Lumpur; On-site; MYR 50,000 - 90,000; Full time

Job summary

Tech Sales Jobs is seeking a Specialist, Renewal Sales in Kuala Lumpur, Malaysia. The role focuses on selling renewals and services, maintaining strong client relationships, and achieving revenue quotas through proactive outbound engagement.

You will manage CRM data, provide regular forecasts, and collaborate with the Sales Manager and team to deliver a professional customer experience. English language proficiency is required for this full-time position.

Responsibilities

• Sell renewals and services to assigned clients within your territory.
• Provide accurate weekly/monthly/quarterly forecast.
• Demonstrate product knowledge and understand client requirements.

Job description

Specialist, Renewal Sales

Location: MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Time Type: Full time

Job Description

Job Title:

Specialist, Renewal Sales

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Location:

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements:

English (Required)

Time Type:

Full time