Associate, Sales Development (Mandarin Speaker)

CNX; Kuala Lumpur; On-site; MYR 67,000 - 89,000; Full time

Benefits offered by this job

Career progression opportunities

Job summary

CNX in Kuala Lumpur is seeking an Associate, Sales Development (Mandarin Speaker). The role focuses on selling renewals and services, handling high outbound contact via phone and email, and collaborating with a Sales Manager to deliver a professional customer experience.

English and Mandarin are required. This full-time position is based at MYS Kuala Lumpur, Level 5, Platinum Sentral, and reports to the Sales Manager.

Qualifications

• English required (proficient)
• Mandarin required (proficient)
• Experience in sales or customer-facing roles preferred

Responsibilities

• Sell renewals/services within a dedicated territory to meet revenue quota
• Provide weekly/monthly/quarterly forecasts
• Demonstrate product value and handle customer objections
• Maintain CRM and capture all relevant data
• Engage in lead qualification and renewal motions
• Respond to customer inquiries via phone and email

Skills

Outbound sales

CRM proficiency

Mandarin comms

Job description

Job Title:

Associate, Sales Development (Mandarin Speaker)

Job Description

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Location:

MYS Kuala Lumpur - Level 5, Platinum Sentral

Language Requirements:

English (Required), Mandarin (Required)

Time Type:

Full time2026-08-26