Specialist, Customer Acquisition (Thai Speaker)

CNX; Kuala Lumpur; Vor Ort; MYR 60.000 - 90.000; Vollzeit

Zusammenfassung

cnx in Kuala Lumpur is seeking a Specialist, Customer Acquisition (Thai Speaker) to engage customers, articulate product value, and drive contract sales and renewals. The role involves high-volume outbound communications via phone and email, maintaining CRM data, and collaborating with the Sales Manager to deliver a professional customer experience.

Responsibilities include forecasting, handling objections, and guiding customers through product usage while working with a team to meet revenue

Aufgaben

• Demonstrate value of products to customers and drive contract sales/renewals.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Master product knowledge to assess client requirements.

Jobbeschreibung

Job Title

Specialist, Customer Acquisition (Thai Speaker)

Job Description

• The Specialist, Customer Acquisition is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts.
• This role is responsible for effectively articulating the value of products or services to customers. Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Location

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara