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ZTE (MALAYSIA) CORPORATION SDN. BHD. 中兴通讯马来西亚 is seeking a Spare Parts Service Delivery professional to oversee regional support, monitor KPI performance, and drive customer satisfaction. The role emphasizes inventory control, cost management, and timely spare parts delivery.
Responsibilities include implementing warehouse standards, inbound/outbound processes, replenishment procedures, and planning for stocking, loan, and asset security management across the spare parts function.
Responsible for spare parts service delivery support within the assigned region, including performance monitoring and KPI management. Accountable for spare parts cost control, inventory turnover efficiency, delivery quality, and customer satisfaction.
Manage and implement spare parts warehouse management standards, including spare parts inbound/outbound processes and spare parts inventory replenishment request procedures.
Responsible for business planning and optimization of key spare parts management modules, including spare parts stocking strategy, warehouse management, inventory control, loan and return management, and asset security management.
Job Requirements
Diploma or above qualification with at least 2 years of relevant working experience.
Proactive, responsible, and able to work independently. Strong communication, coordination, teamwork, and stress management skills.
Proficiency in Chinese (spoken, written, reading, and comprehension) is preferred. Good command of English communication skills (spoken and written), with the ability to use English as a working language.
Minimum 2 years of spare parts service delivery experience in telecommunications or IT-related products, including spare parts warehouse and logistics network planning, spare parts demand planning, scheduling, and allocation management.
Hirer responsiveness Salary match Number of applicants
Telecommunications & Internet Service Providers 101-1,000 employees
ZTE is a leading global provider of telecommunication equipments and network solutions to telecom operators all over the world. ZTE's product range is covering every sector of the wireline, wireless, terminal and service markets. As one of the first Chinese telecoms equipment provider to pursue business in overseas markets, ZTE now has over 60,000 employees working around the world.
History
Zhongxing Semiconductor Co. Ltd. founded in 1985, the predecessor of ZTE Corporation in Shenzhen, China Since 1996, the company has provided its products and services to over 100 countries and regions, serving major telecoms operators in Asia Pacific, South Asia, North America, Europe, Latin America, Africa and the Commonwealth of Independent States. Through a combination of strategic marketing, differentiation, cost advantage, human resources and intellectual property management, ZTE has established firm commercial partnerships with over 500 operators around the world. In 2005, ZTE ranked as one of the 'Top 100 Information Technology Companies' by BusinessWeek. ZTE has joined the league of global telecoms giants by teaming up with Alcatel, Ericsson, France Telecom and Portugal Telecom. ZTE became China's largest wireless equipment provider with a global wireless capacity exceeding 100 million lines. ZTE is considered one of the three largest DSLAM suppliers worldwide (Source: Gartner )
ZTE Malaysia Representative Office
ZTE started business operation in Malaysia since 2004 and has takes pride in delivering high quality products and services to our customers in this region. Through years of endeavors, we are striving and committing to become one of the major telecommunication equipment and solution provider in Malaysia.
ZTE is a leading global provider of telecommunication equipments and network solutions to telecom operators all over the world. ZTE's product range is covering every sector of the wireline, wireless, terminal and service markets. As one of the first Chinese telecoms equipment provider to pursue business in overseas markets, ZTE now has over 60,000 employees working around the world.
History
Zhongxing Semiconductor Co. Ltd. founded in 1985, the predecessor of ZTE Corporation in Shenzhen, China Since 1996, the company has provided its products and services to over 100 countries and regions, serving major telecoms operators in Asia Pacific, South Asia, North America, Europe, Latin America, Africa and the Commonwealth of Independent States. Through a combination of strategic marketing, differentiation, cost advantage, human resources and intellectual property management, ZTE has established firm commercial partnerships with over 500 operators around the world. In 2005, ZTE ranked as one of the 'Top 100 Information Technology Companies' by BusinessWeek. ZTE has joined the league of global telecoms giants by teaming up with Alcatel, Ericsson, France Telecom and Portugal Telecom. ZTE became China's largest wireless equipment provider with a global wireless capacity exceeding 100 million lines. ZTE is considered one of the three largest DSLAM suppliers worldwide (Source: Gartner )
ZTE Malaysia Representative Office
ZTE started business operation in Malaysia since 2004 and has takes pride in delivering high quality products and services to our customers in this region. Through years of endeavors, we are striving and committing to become one of the major telecommunication equipment and solution provider in Malaysia.