Spare Part Manager

ZTE Malaysia; Shah Alam; On-site; MYR 54,000 - 69,000; Full time

Job summary

ZTE Malaysia is seeking a qualified professional to oversee spare parts service delivery in the Shah Alam region. You will monitor KPIs and drive efficiency across warehouse operations, inbound/outbound processes, and inventory replenishment.

The role emphasizes planning and optimizing stocking strategies, asset security, and overall parts logistics. The ideal candidate holds a Diploma or higher and has at least 2 years in spare parts service delivery, preferably within telecommunications or IT

Qualifications

• Diploma or above qualification with at least 2 years relevant working experience.
• Experience in spare parts service delivery, logistics or inventory management is preferred.

Responsibilities

• Deliver spare parts service within the assigned region and monitor KPIs.
• Manage spare parts warehouse standards, inbound/outbound processes and inventory replenishment.
• Plan and optimize spare parts management modules including stocking strategy, inventory control, loan/return management, and asset security.

Skills

Communication skills

Coordination

Teamwork

Stress management

Independent work

Education

Diploma or above

Job description

• Responsible for spare parts service delivery support within the assigned region, including performance monitoring and KPI management. Accountable for spare parts cost control, inventory turnover efficiency, delivery quality, and customer satisfaction.
• Manage and implement spare parts warehouse management standards, including spare parts inbound/outbound processes and spare parts inventory replenishment request procedures.
• Responsible for business planning and optimization of key spare parts management modules, including spare parts stocking strategy, warehouse management, inventory control, loan and return management, and asset security management.

Job Requirements

• Diploma or above qualification with at least 2 years of relevant working experience.
• Proactive, responsible, and able to work independently. Strong communication, coordination, teamwork, and stress management skills.
• Proficiency in Chinese (spoken, written, reading, and comprehension) is preferred. Good command of English communication skills (spoken and written), with the ability to use English as a working language.
• Minimum 2 years of spare parts service delivery experience in telecommunications or IT-related products, including spare parts warehouse and logistics network planning, spare parts demand planning, scheduling, and allocation management.