Spa Front Desk Specialist - Booking, Sales & Guest Care

THAI ODYSSEY MANAGEMENT SERVICES SDN BHD; Selangor; Presencial; MYR 20.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Quarterly rewards

Annual increment

OT & PH pay

On-the-job training

Leave & medical

Medical entitlement

Career growth

Parking

Staff discount

Descripción de la vacante

THAI ODYSSEY MANAGEMENT SERVICES SDN BHD in Malaysia is seeking a friendly Front Desk Receptionist to greet customers, handle calls, schedule therapist appointments, and promote massage packages. The role requires strong English and Malay communication, excellent customer service, and good organizational skills.

The successful candidate will manage bookings, process cash transactions, maintain stock records, and support outlet administration.

Formación

• Strong interpersonal and communication skills in English and Malay.
• Customer service orientation and professional demeanor.
• Good organization and time management.

Responsabilidades

• Handle incoming and outgoing calls and walk-in customers.
• Schedule therapist massage sequence and therapist working schedule.
• Arrange customers booking.
• Promote massage packages and products to customers in order to generate sales and achieve the sales target.
• Handle customer complaint with care and professional manner.
• Maintain cleanliness of front desk counter and outlets.
• Handle outlet’s administration tasks.
• Handle cash, sales transactions and ensure accurate daily sales record.
• Responsible for stocks inventory and accurate stocks record.
• Undertake any other duties as may be required from time to time.

Conocimientos

Interpersonal skills

English

Malay

Customer service

Organization

Time management

Shift work

Front desk experience

Descripción del empleo

THAI ODYSSEY MANAGEMENT SERVICES SDN BHD in Malaysia is seeking a friendly Front Desk Receptionist to greet customers, handle calls, schedule therapist appointments, and promote massage packages. The role requires strong English and Malay communication, excellent customer service, and good organizational skills.

The successful candidate will manage bookings, process cash transactions, maintain stock records, and support outlet administration.