Spa Front Desk & Guest Experience Specialist

THAI ODYSSEY MANAGEMENT SERVICES SDN BHD; Negeri Sembilan; On-site; MYR 28,000 - 44,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Dental

Parking

Staff discount

Job summary

Thai Odyssey Management Services Sdn Bhd is seeking a front desk receptionist to professionally handle calls, walk-in customers, and arrange therapist bookings. The role involves promoting massage packages, maintaining front desk cleanliness, and handling cash and stock records.

Candidates should be 18+ years old, able to work 5 days including weekends/PH, and possess strong English and Malay communication skills with a friendly, professional demeanor. Training and benefits are provided.

Qualifications

• Minimum 18 years old.

Responsibilities

• Handle incoming and outgoing call and walk in customers professionally.
• Schedule therapist massage sequences and therapists working schedules.
• Arrange customers bookings.
• Promote massage packages and products to generate sales.
• Handle customer complaints with care and professional manner.
• Maintain cleanliness of front desk counter and outlets.
• Handle outlet’s administration tasks.
• Handle cash, sales transactions and ensure accurate daily sales record.
• Responsible for stocks inventory and accurate stocks record.
• Undertake any other duties as may be required.

Skills

Interpersonal skills

Communication skills

English

Malay

Job description

Thai Odyssey Management Services Sdn Bhd is seeking a front desk receptionist to professionally handle calls, walk-in customers, and arrange therapist bookings. The role involves promoting massage packages, maintaining front desk cleanliness, and handling cash and stock records.

Candidates should be 18+ years old, able to work 5 days including weekends/PH, and possess strong English and Malay communication skills with a friendly, professional demeanor. Training and benefits are provided.